Greetings! Perhaps you've come across this Guide/FAQ through an announcement, email or link shared by a friend. Perhaps you've stumbled onto it somehow. Regardless, there's a chance you're curious to know how LOTRO Referrals work, and our step-by-step Referrals guide and FAQ were born to inform!

 

Using LOTRO Referrals

•    While logged into your my.lotro account copy and paste this link:  http://my.lotro.com/referral

 

 

 

 

 

 

We've put together a short walkthrough on setting up Facebook LOTRO Referrals. Once you've completed these steps, using the App is quick and easy.

 

•    Follow the app link http://apps.facebook.com/lotroreferrals


•    Allow LOTRO Referrals basic access to your information.

 

•    Register your LOTRO Account (free or VIP!) with the LOTRO Referral App.

 

 

 

 

•    Refresh the LOTRO Referrals App (press F5 or click your Internet browsers Refresh button in the upper-left corner of the program window):

 

•    To check back on the status of your LOTRO referrals simply head back to http://apps.facebook.com/lotroreferrals/

Frequently Asked Questions

 

I’m a Free Player. Can I refer people to LOTRO?

Yes! All LOTRO players with active accounts are eligible to refer friends to start playing the game via the LOTRO Referral Program.

How many friends can I invite?

As many as you would like! There is no hard-limit to the program at this time.

I have more than one LOTRO Account. Can I choose which one I want to use?

Yes, you can! However, you may only use a single LOTRO account at a time. If you decide at a later time to switch from one account to another you'll have to uninstall the Facebook Referrals App in order to reset what account is registered to the LOTRO Referral process.

I can't remember my LOTRO Username. How do I retrieve it?

If you've forgotten your Username, you can be sent an email listing all of the Turbine account Usernames that are associated with the email address you provide.

To do so:

   1. Visit https://myaccount.turbine.com and click on ‘Forgotten your Username?’
   2. Enter the email address that you believe should be on file with your Username
   3. The system will now email that address a list of all Usernames it finds with that email address on file

Some items to note:

•    If your Username has an older email address on file that you no longer have access to, you will need to submit a ticket to our Account Management Team.
•    When using the forms above, fill in as much information as you can recall about the account and be sure to provide a currently valid email address for them to be able to send a reply. In the issue “description” field, include the older email address (or addresses) you believe might be on file with the account. 
•    After you send this request, be sure to check your “Spam” or “Bulk/Junk” mail folders.  They sometimes flag these auto-generated emails as such and if they do, you may want to add This e-mail address is being protected from spambots. You need JavaScript enabled to view it. to their “Safe Senders” list and also to your address book/contacts list to prevent further such emails being flagged as spam or junk.
•    You will only be sent the list via email; it will not display on the web page. Please be very sure that you are entering the correct email address and that it is spelled/formatted correctly.

My friends are already playing LOTRO. Can I get credit for their purchases?

While we appreciate you referring your friends to play, only new accounts created through the LOTRO Referral program are able to grant points.

I heard about this program and talked a friend into playing LOTRO, but they didn’t use my referral link. Can I still get the 10% bonus?

Sorry, but only accounts that have been created through the LOTRO Referral program are able to grant points.

Where are my points going?

Bonus points you receive will accrue in your LOTRO Referral Program profile. You can cash them out into your LOTRO Store wallet at any time to use them in-game.

Can I give points to someone else?

No, points are non-transferrable.

My friend just bought some points. Where’s my bonus?

Bonus points are usually credited once per day for the previous day’s activity. If your friend buys points today you will generally see your bonus come through the following day, though it can sometimes take an additional day for credits to post.

I just cashed out some points and they aren’t in my in-game Store wallet yet. What gives?

Point transfer from your LOTRO Referral Program profile to the LOTRO Store is quick, but not instantaneous. We note on your profile page when a transaction is pending. Your points will be available once the transaction is complete. This usually happens in just a few minutes, but can take as long as an hour or more depending on how busy the system is when you cash out.

I’m seeing my friends’ real names in the transaction history. Is this right?

By default, when a friend signs up their name will appear in your LOTRO Referral profile. In general, we expect you to know the names of your friends already, and seeing that information will allow you to connect with them after they sign up. Of course, any player who is referred can also choose not to share their name with you during the signup process, and may show up as anonymous, or under an account name.

I’m making a lot of points from this thing. I don’t want my friends to be jealous. Can they see my referral stats?

No. Your referral stats are not visible to any other players. In the future we may provide an opt-in ability to share certain information, but we have no plans to make it possible for other players to ever see your Referral profile data.

My friend signed-up and then went straight to VIP. Do I get a bonus?

There’s no bonus at this time for players who become VIPs. You will still get 10% of any points they buy in the store, but there’s no special bonus for VIP payments or points.

If my friend refers a friend do I get points for that person’s purchases too?

No, the friend of your friend isn’t really your friend – at least not in an official "Would you like to be a bridesmaid or groomsmen at my wedding?" sense.